Studio Policies

 

All clients are required to sign and initial my studio policies at booking.  

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1. General Studio Guidelines

• No Guests Policy:
  To maintain the flow and intimacy of your session, guests are not permitted in the studio. This helps keep the focus entirely on you and the experience we’re creating together. (Minors must be accompanied by an adult for the entire duration of their shoot.)

• Private Studio:
  Our studio is private and not open to the public. There are no public facilities available (restrooms are for clients ONLY, so please plan accordingly.

• Communication Requirements:
  Clients must personally handle all communications, surveys, and consultations via Facebook, Instagram, or email. This is essential to ensure a personalized experience. (For minors, parents will handle these tasks.)

• Special Needs and Allergies:
  Please notify us of any skin or food allergies, sensitivities, or other special needs prior to your session so we can accommodate you properly.

• There are NO REFUNDS or EXCHANGES on any session fees or purchased products.  Once your session fee is paid, it is non-refundable.

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2. Preparing for Your Session

• Physical Requirements:
  Our sessions are quite physical and can be likened to an intense two-hour yoga workout. You will be holding various poses and balancing your body throughout the session. Additionally, please note that our studio is located on the second floor, accessible by 1.5 flights of stairs.

• Tan Lines, Sunburn, and Self-Tanner:
  Avoid sunburns, tan lines, and any kind of self-tanner or spray tan before your session. If you arrive with these, your session will be forfeited, and no refunds or exchanges will be provided.

• Timely Completion of Forms:
  All communication, forms, and surveys must be completed at least four weeks before your session. Failure to do so will result in forfeiture of your session with no refunds or exchanges.

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3. Rescheduling and Cancellations

• Lateness Policy:
  Punctuality is key! If you are more than 15 minutes late, the studio will close, and your session will be forfeited without refunds or reschedules. Rescheduling will require a new session fee and a pre-purchase of the 10-image folio for $2,250.

• Illness/General Reschedules:
  If you are feeling unwell, please reschedule your session. We allow a one-time reschedule with a minimum 48 hours notice at no additional fee within six months of the original shoot date.

• Overcast and Weather Conditions:
  As our studio primarily uses natural light, overcast days may impact your session, potentially requiring rescheduling.

• Inclement Weather:
  In cases of severe weather, sessions will be rescheduled to ensure everyone’s safety and comfort.

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4. Reveal and Purchasing Policies

• Reveal and Ordering Appointments:
  To keep the focus on you, no guests, friends, relatives, or spouses are allowed during reveal and ordering appointments. (For minors, only one parent or buying party is permitted.)

• Purchasing Photos:
  The reveal and ordering appointment is your only opportunity to view and purchase your photographs. If you’re unable to commit to your desired purchase at that time, please let us know to reschedule.

  • All purchases made in the studio are final, with no refunds or exchanges.

  • In case of default on your payment plan, the collection will be forfeited, and only digital images corresponding to the amount paid will be delivered.

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