Effective Date: [21, August 2025]

​

1. Introduction

Melody Smith Portrait (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, app, and studio services.

By using our website, booking a session, or downloading our app, you agree to the terms outlined in this policy.

​

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, payment details, and emergency contact information.

• Session Information: Preferences, styling surveys, wardrobe notes, and client communication.

• Photographs and Media: Images taken during sessions and any reference photos you provide.

• Technical Information: IP address, browser type, device information, and app usage data.

​

3. How We Use Your Information

We use the information we collect to:

• Process bookings, contracts, and payments.

• Communicate with you regarding consultations, sessions, and orders.

• Provide personalized styling and session preparation.

• Deliver final products (prints, digital images, albums).

• Improve our website, app, and client experience.

• Comply with legal obligations.

​

We will never sell your information to third parties.

​

4. Sharing Your Information

We may share your information with:

• Service Providers: Payment processors, online booking platforms (such as HoneyBook, Wix), and print labs who fulfill your orders.

• Legal Authorities: If required to comply with law or protect our rights.

• App Platforms: Apple or Google, only for functionality of the client-facing app.

​

We do not share or sell your information for marketing purposes without your consent.

​

5. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes secure payment processing, encrypted data storage where possible, and restricted access to sensitive information.

​

6. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information.

• Request a copy of the data we hold about you.

• Withdraw consent for certain uses of your data.

​

To exercise these rights, please contact us at: [inquiry@melodysmithportrait.com].

​

7. Cookies & Tracking

Our website may use cookies or similar tracking technologies to enhance user experience and analyze site traffic. You can control cookie settings through your browser preferences.

​

8. Retention of Information

We retain client records, contracts, and images only as long as necessary to fulfill the purpose of collection and comply with legal obligations.

​

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date.

​

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Melody Smith Portrait
📍 3 N Sycamore Street, Petersburg, VA 23803
📧 [inquiry@melodysmithportrait.com]